Company profile: It is one of the leading BPO companies across the globe. The company’s revenue for year ending March 31, 2009 was more than US $ 500 million. The company has over 200 global clients which include more than 20 US retail bank, the top ten US mortgage bank, the top ten global insurers, the top ten US financial advisory firms, the top five global investment banks, five of the top ten US auto insurers and many more. The WNS was ranked No. 2 BPO Company in India by NASSCOM in 2008 and was also ranked No.1 insurance outsourcer by Global Outsourcing 100 in 2007.

Job profile: The candidate would have to handling inbound calls and resolve customer queries. Candidate would be required to work in rotational shifts in a 24/7 environment. The candidate would also be required to reply to customer mail queries on the company’s client products and services. The candidate would be required to meet the sales targets and provide services to the company’s customers.

Qualifications: The candidate must be a Graduate (BCA, B.Sc, BBA, BA, any other stream) with 50 % marks. He must possess excellent Communication skills as well as should speak grammatically correct English. The candidate must have sound analytical skills, must be result oriented and should take initiative to provide customer service. B.Tech / B.E. Graduate do not apply.

Experience: 0 to 2 Years of experience in an International Call center/BPO experience will be added advantage.

Pay Scale: Rupees 1, 75,000 - 2, 50,000

Person to be contacted: Ms. Heena Sethi

Email Address: [email protected]

Contact Number: 0124 - 4330925, 4330477

Location of Work: Gurgaon, NCR

No. of positions: 60 positions open for CSA

How to apply: Interested candidates may send their recently update Resume to the above mentioned Email Address, shortlisted candidates would be called for a personal interview.

Website: http://www.wns.com/