French Technical Support Associate (voice), Aditya Birla Minacs

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Company profile: It was started more than 29 years ago in 1980 providing customized business process outsourcing (BPO) solutions. There services include customer service management through contact centers, marketing services, KPO (knowledge process outsourcing), FAO (finance and accounting outsourcing) and IT services.

The company has spread across 3 continents America, Europe and Asia with more than 15000 employees, it provides services to Fortune 500 companies to maintain operating margins, increase their revenues and provides customer service. Its clients are spread across various verticals from manufacturing and automobile sector, banking and financial services sector, insurance sector, telecommunications sector, and technology sector.

Job profile: The candidate’s role would be to take inbound calls from the companies French Client, resolve their queries trouble shooting of their desktops and their network and hardware devices. The candidate would be required to maintain the customers log entries. The candidate would be required to work in night shifts in a 24 by 7 environment.

Qualifications: Graduation in French Language is a must for this position. The candidate must be excellent in verbal & written French. Good Knowledge in Operating System is also required. The candidate must have good typing speed & keyboard skills. The candidates with advanced diploma in Computers would be preferred.

Experience: 0 – 2 years of experience

No of openings: 44 French Technical Support Associate (Voice Process)

Pay Scale: Rupees 2, 75,000 to 4, 00,000

Person to be contacted: Mr. Panchkashari Hiremath

Contact Number: 9743996161

Location of Work: Bangalore

Venue: ADITYA BIRLA MINACS, Level 3 Block 4, Prestige Blue Chip, Near Diary Circle, Opposite Christ College, Hosur road Bangalore

Interview Date: 27 Aug 09 to 2 Sep 09

Timings: 10:30 AM to 4:30 PM

Documents required: 2 passport size photographs, with your recently updated resume, 1 photo identity proof.

Website: http://www.minacs.adityabirla.com

 
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