The job of a receptionist is to attend visitors and deal with face-to-face and telephonic enquiries. They are also responsible to offer required information about their organization to customers, clients and public.

Even though, previously in government organizations this position was not available, nowadays, Government organizations are recruiting candidates for the position of receptionist and the pay scale offered for this position by government organizations in India is Rs. 5200-20200 with a grade pay of Rs. 2400.

Recent Notification for the position of Receptionist in Government Organizations:

Recently some of the central and state government organizations in different parts of India appointed candidates for the position of receptionist and the names of those organizations are given below:

• Press Information Bureau

• BrahMos Aerospace

• National Council for Educational Research & Training

• Directorate of Oil Palm Research

• Airports Economic Regulatory Authority of India

• Institute of Pharmaceutical Education & Research

• EdCIL Limited

• DOEACC Society

Educational Qualification required for the position of receptionist:

Most of the government organizations require that candidates must be graduates in any discipline from a reputed university/institution and they should possess good personality and communication skills with the capability of handling mails, phone calls, etc… Candidates should also possess working knowledge of computers.

Should candidates possess any experience to apply for the post of Receptionist?

This depends on the government organization for which the candidate is applying. Some organizations recruit fresh graduates for this position, while some organization require that candidates should possess some years of experience of working as a receptionist/front office assistant in any private organizations.

Age limit to apply for the post of receptionist:

Government organizations looking for experienced personnel specify that candidates should not be more than 56 years of age. On the other hand, organizations looking for young graduates for the position of receptionist specify that candidates should be between the age group of 18 and 25 years of age.

What are the key competencies to be possessed by an individual for the position of receptionist?

Normally, government organization expects the candidates with the following competencies for the position of Receptionist:

• Stress tolerance

• Reliability

• Initiative

• Attention to detail

• Planning & organizing

• Information management

• Customer service orientation

• Personal/professional presentation

• Written and verbal communication skills

Scope of this position:

Receptionist normally occupies the front desk in any organization thereby presenting the first impression of the organization to any outsider. Therefore, this position has a wide scope in the future not only in government sector, but in private sector as well.