Company Profile: RR Donnelley Global BPO is formerly known as Office Tiger which is one of the leading outsourcing companies which offers judgment based industry focused solutions to its clients and help them to execute complex onsite-offshore outsourcing services on a global scale. It was founded in 1999.

Their clients include large investment and commercial banks, leading financial services companies, insurance companies, law firms, publishing houses and global retailers. With a 140-year heritage of integrity, it is a Fortune 300 Company with approximately 60,000 employees who serve the customers in different locations across the globe.

Job Profile: The candidate should be responsible for execution of job plans, resource planning and capacity utilization on every shift. He should assist the Lead Project Coordinators in overseeing projects from start to completion. He should troubleshoot and rectify technical issues as and when necessary.

He should ensure 100% quality of all projects worked on as per correct templates, standards and client specifications. He should evaluate client feedback. He should be responsible for completing service recoveries as required by the client.

Qualifications: The candidate must be Graduate in any discipline. He would have advance knowledge of MS word and RRD relevant tools and applications. He should have excellent communications skills with minimum typing speed of 60 words per minute. He should have ability to work flexible schedule during day, night and weekend shifts.

Experience: The candidate must have minimum 3 to 4 years of experience in DTP, word processing and data entry or he should done secretarial practice of 1.5 to 2 years in specific business within RRD.

Person to be contacted: Reva Prasanth – HR

Address: RR Donnelley Global Outsourcing, Asia Operations, Floor-6, Thejaswini, Techno Park, Kariavattom, Trivandrum-695581, India.

Location of work: Tiruvananthapuram

No. of positions: 10 to 12 positions are required.

How to apply: Interested candidates can contact to the company HR at mentioned address or upload their resume on the company website.

Website: www.rrdonnelley.com or www.officetiger.com