Business Process Outsourcing (BPO) companies are growing at a faster rate in the metropolitan city, Chennai. Now a day, the three letter word BPO has become the hottest word in the town. Chennai, though a late starter for BPO industry, now has become home for some of the top most leading BPOs of the country. In the late 1990’s, development of Tidel park and IT corridor helped in attracting large scale IT investments which caused a shift in the overall perception of Chennai in the IT world. The better infrastructure facilities in Chennai have helped attract a lot number of BPOs.

BPO Job Profiles in Chennai

There are many BPO job profiles available in the metropolitan city, Chennai. Individuals can find a job in any of the field interested. Some of the job profiles include

• Phone Banking Officer
• Voice/ Telemarketing Executive
• HR Recruiter
• Back office Operation Executive
• Team Leader
• Customer Service Executive
• Customer Care Executive
• Manager
• Business Development Manager
• Business Development Executive
• Telesales executive

Qualification needed for BPO Jobs in Chennai

Individuals those who are interested to be a part of BPO industry must have at least a graduate degree from any recognized university. Those who wish to have a managerial level career must have a PG degree. Work experience will add up to one’s qualifications. For better stability in the BPO field, the candidate should also possess better communication skill, customer handling and negotiation skills apart from the educational qualifications.

Finding BPO Jobs in Chennai

There are various methods by which candidates can apply for BPO jobs in Chennai. Some of them are listed below:

The candidates can register in good job sites such as Naukri, Timesjob, and Monster etc thereby they will be informed about various vacancies in the interested field.

The candidates can also register in various job consultancies located in Chennai such as Adecco Peopleone India Limited, Mafoi Management Consultants Ltd, Career Pointers, Infotech Manpower Consultants etc.

The candidates have also a provision of directly logging in into the company site and mailing their resume.

BPO Companies in Chennai

There are a number of companies providing BPO jobs in Chennai city. Among these some of the famous ones are listed below

• Accenture
• Jay AR Solutions
• Medusind Solutions
• Macmillan Information Processing Services (Macmillan IPS)
• Move-offshore
• A -One BIZ Solutions Pvt. Ltd.
• Accel-India

Recruitment Process for BPO Jobs in Chennai

The recruitment process for the selection of candidates for BPO jobs initially includes a written test which helps evaluating the aptitude skills of the candidates. Those who clear the written test will have to participate in group discussion where the communication skill and the candidates approach towards a team are evaluated. Individuals qualifying this stage will be called for an interview with the board officials.