Desktop Engineer – How to become a Desktop Engineer?


Desktop computers are very popular among the people, as they are extensively used in houses and organizations. Desktop Engineers are the professionals who handle the installation and assembling of desktop computers. They are responsible for fixing the issues related with these computers. Usually software companies develop their own applications and present it before the end user. It is the responsibility of the desktop engineer to explain the functions of the application to the end user. Thus desktop engineers will act as an intermediary between the user and the software company.

Qualifying Exam

Those who are looking for the job of Desktop Engineer should have an Engineering degree in Computer Science or Information Technology. Not only they should have the concerned engineering degree but also they should possess good knowledge in trouble shooting and networking. The candidates should do any network certification courses like Cisco Certified Network Associate (CCNA) or Microsoft Certified Professional (MCP) after completing their graduation in engineering. This certification course will help them find a long term career as Desktop Engineer.

Who are eligible to apply?

Those who have completed engineering course in computer science or information technology can join any company as Desktop Engineer. But they should posses all the skills specified by the company. Some of the organizations recruit only candidates with network certification. In that case, it is better to apply for this job after completing either Cisco Certified Network Associate (CCNA) or Microsoft Certified Professional (MCP) course. Certain companies specify particular years of work experience for the job aspirants. Candidates should gain adequate experience as desk top engineer before applying for the job in such companies.

Key elements in the process

  • Complete engineering degree in computer science or information technology
  • Complete CCNA or MCP course
  • Get sufficient experience as a desktop engineer

Skills required for a Desktop Engineer

Desktop Engineers should have thorough knowledge about networking and routing protocols. Time management skills are very essential for a Desktop Engineer. Excellent client service attitude and communication skills are necessary for them, as their main job is to fix the issues specified by the clients. They require comparatively better analytical and problem solving skills to carry out their jobs efficiently.



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