Customer Retention Executive, Serco BPO Domestic Operations


Company Profile: Serco is a United Kingdom based Multi National Company. A FTSE 100 international service company working with more than 70,000 employees provides the best services to the government and private clients in over 35 countries. It is voted by Britain as the “Most admired support Services Company” running for 5 years.

Serco BPO is the leading domestic and International BPO or Call centre working with more than 10,000 employees. It has its national footprints in the 17 key cities of India.

Job Profile: Serco BPO requires Customer Retention Executive for Max New York Process. The candidate should work in day shifts only. He should be able to make outbound calling process with the efficiency in Selling skills and Collection skills. The candidate would be confident.

Qualifications: The candidate can be Under Graduate or Graduate. He must have good command over written and spoken English. He must have good operating knowledge of computers and internet. The candidate should able to handle the incoming calls and should able to solve the queries of the clients. The candidate would reply to the mails of the client’s or customers on time.

Experience: 0 to 1 year

Place of interview: Serco BPO Pvt, Ltd., Ashoka Plaza, Viman Nagar, Pune

Timings: Monday to Friday - 10:00 AM to 6:00 PM , Saturday - 10:00 AM to 3:00 PM.

Pay Scale: Rupees 90,000 to 1, 25,000 + Lucrative performance based Incentives

Person to be contacted:
Mr. Zakir Mulani - Serco BPO

Contact number: 020-30581350, 09226353504

Email address: [email protected]

Location of work: Pune

Numbers of positions: 35 plus positions are required at the above-mentioned location.

How to Apply: Interested candidates can walk in with two copies of his updated resume, two passport size photographs, and photo ID proof at the above-mentioned address. Selected candidates will get on the spot Offer letter.




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One Response to “Customer Retention Executive, Serco BPO Domestic Operations”

  1. 1

    Sir I m bca appeard I have 2 backs in last year sioI want any back end job or back office job