BPO sector plays a key role in improving the economic growth and development of the country. The sector offers a lot of job opportunities to skilled professionals of India. Indian BPO sector is much advanced when compared to that of other countries operating in this field. The main competitors of India in the sector are Philippines, Mexico, Malaysia, China, and Canada. The main reason behind the impressive growth of the sector in the country is the availability of tech savvy professionals and economy of scale. The industry offers job opportunities to aspirants from all streams of study.

BPO Sector Jobs

The type of jobs available normally are

• Account Manager
• Admin Executive
• Business Development Manager
• Customer Care Executive
• Manager
• Executive Manager
• Help desk Operator
• HR Recruiter
• Payroll Executive
• Phone Banking Officer
• Process Executives - Finance & Accounting
• Recruitment Executive
• Team Leader
• Technical Support Executive
• Trainee BPO Jobs
• Voice / Telemarketing

Top BPO Companies in India

• Ajuba
• Daksh eServices
• Efunds International
• EXL Services
• Genpact
• HCL-Tech BPO
• Hinduja TMT
• ICICI OneSource
• ISeva
• Motif
• NIIT SmartServe

Pay Scale of BPO sector jobs

The compensation packages offered to employees of BPO sector are quite good. The Customer service executives working in the sector can draw an initial salary between Rs. Rs.6000/- Rs. 9000/-. By gaining 1-2 years experience in the area, their salary may move up to Rs. 15000/-. Team Leaders working in the sector can draw monthly salary with in the range of Rs 17,000 - 26,000/-. The salary offered for trainers working in the same may fall with in Rs 200,000 - Rs 500,000 per annum. Employees working in the voice call center are rewarded much when compared to that in non-voice center. Those working in medical transcription outsourcing can earn an entry-level salary package with in the range of Rs. 6000/- - Rs. 9000/-.

Pros of BPO sector jobs

The sector offers enormous job opportunities to qualified candidates. The job offers enough career growth along with attractive salary packages. The employee can easily learn foreign languages by working in the same. This enables the aspirant to find better job opportunities abroad.  Working in this sector helps students to gain enough job experience, which is essential for higher studies in institutions outside India. The job offers much flexibility also.

Cons of BPO sector jobs

Like any other job, professionals working in BPO sector also have to face certain difficulties. Usually the professionals have to work in different shifts. Work pressure is another major problem faced by those working in the sector.