India is known as the hub of BPO operations. Nowadays Business Process Outsourcing (BPO) industry is focusing its operations in small cities of India. Hyderabad is an important business center in India. Because of the low operating cost and reliability BPO Industry is growing in Hyderabad. Many US and European companies have BPO operations in Hyderabad because of low operation cost. India’s top companies and Multi National Companies have their BPO’s in Hyderabad. These BPO companies contribute much to the Hyderabad’s Industrial Economy. This BPO’s also offer better jobs for the job seekers for starting their career.

BPO Job Profiles in Hyderabad

There are a large number of jobs are offered by the BPO’s in Hyderabad. Some of them are listed below.

• Business Development Manager
• Customer Care Executives
• Customer Service
• Customer Service and Technical Support Executives
• Customer/Technical Support-Voice/Non Voice-Spot Offer
• Executives Managers
• Hr Recruiter
• Phone Banking Officer
• Spot Offer
• Team Leader
• Voice / Telemarketing

Qualification needed for BPO Jobs in Hyderabad

The candidates who a wish to get a BPO job must have a Bachelor’s Degree in any subject. A Master’s Degree and some years of experience are necessary for getting higher position in BPO’s. The candidate who seeks a BPO job should also have good communication, negotiation skills, customer handling skills etc. These skills are most important for a BPO job than the educational qualification.

Finding BPO Jobs in Hyderabad

Numerous ways are available for the students to apply for a BPO job. The students can register in any job sites and uploaded their resumes. They can directly upload their resumes in the website of the company they like to join. If vacancies are there, they will call the candidate for the interview. A large number of job consultancies are there for helping the job seekers. The candidates can register with any of these job consultancies.

BPO Companies in Hyderabad

A large number of BPO Companies have their offices in Hyderabad. Some of the famous BPO Companies in Hyderabad are specified below

Accenture India

Accenture India is one the famous BPO Company which has its operations in Hyderabad. They provide several job opportunities in the field of consulting, Outsourcing, technology etc. They also have job opportunities as editors, medical safety reporter, data entry operators, medical coding specialists etc.

Brigade Corporation

Brigade Corporation is a company having both Business Process Outsourcing and Knowledge Process Outsourcing services. They provide better outsourcing processes at lower cost for the global corporations.

Serwiz Solutions Limited

Serwiz Solutions is one of the best BPO companies in Hyderabad. This company provides 24 hours service for the clients. This company provides quality services to the clients at low cost. This company has one of the best infrastructure and dedicated team of employees.

Adaarsh Technologies

Adaarsh Technologies is a part of Apollo Hospitals. This company is mainly for outsourcing healthcare solutions for the clients in USA.

Goldstone Technologies

Goldstone is also a Technical Services outsourcing company. They provide good customer care operations for their clients. This company gives a good work environment for their employees.

Chakilam Infotech Ltd

Chakilam Infotech Ltd is an IT solutions company. They offer IT solutions for Healthcare, Banking, Insurance services etc. They offer better job opportunities in Medical Transcription, e-publishing, CPO etc for the talented candidates.

Recruitment Process for BPO Jobs in Hyderabad

The candidates who have a Bachelor’s degree will have to attend a written test. After this written test a Group Discussion is also there for the candidates. Those who pass the written test and group discussion will be called for the personal interview. The selection of the candidates depends upon the performance in the written test and interview.